Product Support
At Empire Of Electronics Inc, we are dedicated to providing exceptional product support to ensure that our customers have the best possible experience with our products. Our comprehensive support services are designed to help you with any questions or issues you may encounter, from setup and usage to troubleshooting and maintenance.
Customer Support Team:
Our knowledgeable and friendly customer support team is available to assist you with any inquiries or concerns. Whether you need help selecting the right product, understanding product features, or resolving technical issues, our experts are here to provide prompt and effective solutions. You can reach our support team via email at support@glaze-home.com or by calling (786) 696-8743, Monday through Friday, 9 AM to 5 PM (EST).
Online Resources:
To make it easier for you to find the information you need, we offer a variety of online resources on our website. These include detailed product manuals, step-by-step setup guides, FAQs, and instructional videos. Our online support center is accessible 24/7, providing you with the tools and information to get the most out of your Empire Of Electronics Inc products.
Warranty and Repairs:
Empire Of Electronics Inc products are backed by a limited warranty that covers defects in materials and workmanship under normal use. If you encounter a problem with your product, our support team will guide you through the warranty claim process. Depending on the issue, we may offer troubleshooting advice, repair services, or a replacement product. For non-warranty repairs, we also provide affordable service options to ensure your product continues to perform optimally.
Product Updates and Upgrades:
To keep your Empire Of Electronics Inc products up-to-date with the latest features and improvements, we regularly release firmware and software updates. Our support team will notify you of any available updates and provide instructions on how to install them.
Feedback and Continuous Improvement:
Your feedback is invaluable to us. We encourage you to share your experiences, suggestions, and concerns with our support team. Your input helps us improve our products and services, ensuring that we continue to meet and exceed your expectations.
At Empire Of Electronics Inc, we are committed to supporting you every step of the way. From initial setup to ongoing maintenance, our goal is to ensure that you enjoy a seamless and satisfying experience with our products. Thank you for choosing Empire Of Electronics Inc!